Our operating hours vary by branch. For our Melawati HQ, we are open:

Weekdays: 9:00 AM to 6:00 PM
Weekends: 9:00 AM to 2:00 PM

We are closed on Sundays and public holidays. Please contact your preferred branch for exact timings.

Both walk-ins and appointments are accepted. However, we recommend booking in advance to secure your preferred time slot.

You can book via WhatsApp or a phone call. Our team will assist you in arranging a suitable time.

We aim to provide full treatment time for every patient. If you arrive significantly late, your session may need to be rescheduled depending on the therapist’s availability.

Your first visit usually includes both consultation and treatment. Our physiotherapist will assess your condition and begin initial treatment where appropriate.

Please bring any relevant medical reports, scans, or previous test results related to your condition.

Wear comfortable, loose clothing that allows easy movement. We also provide clean in-house garments if needed during assessment.

Yes, a family member or caregiver may accompany you during your visit if needed.

We provide physiotherapy care across all stages of life, including:

• Back and neck pain
• Joint and muscle conditions
• Sports injuries
• Post-surgery rehabilitation
• Neurological conditions (e.g., stroke)
• Elderly mobility and fall prevention
• Women’s health and postnatal care
• Pediatric conditions

Yes, we treat most sports-related injuries, except for acute fractures and joint dislocations, which require immediate medical care.

Patients often come in with pain, and our goal is to reduce it. Some treatments may feel slightly uncomfortable, but they are guided carefully to ensure safety and effectiveness.

Yes, home exercises may be recommended depending on your condition and ability. These are important for supporting recovery.

This varies depending on your condition and progress. Your physiotherapist will advise you after your assessment.

We take a holistic approach to physiotherapy. Instead of focusing only on the area of pain, we assess the entire movement system to identify underlying causes and provide more effective, long-term solutions.

We take a holistic approach to physiotherapy. Instead of focusing only on the area of pain, we assess the entire movement system to identify underlying causes and provide more effective, long-term solutions.

Yes, our clinic is designed to support patients with mobility challenges, including accessible facilities for safe movement within the clinic.

Yes, our Melawati HQ has ample parking available nearby.

Yes, home visits are available for selected cases, including elderly patients and those with mobility limitations.

Treatment costs vary depending on the branch, condition, and treatment plan. Our team will advise you after your initial assessment.

Some mild soreness may occur after treatment as your body adjusts. Your physiotherapist will guide you on aftercare and recovery steps.

If you experience unusual or increased discomfort, you should contact the clinic for advice.